General Information
WHAT ROAD DO I HAVE TO TAKE TO GET THERE?
WHERE IS THE HOTEL LOCATED?
DO YOU ORGANISE TRANSFERS TO/FROM THE AIRPORT/STATION BY PRIVATE VEHICLE?
WHAT IS THE NEAREST AIRPORT?
WHAT IS THE NEAREST TRAIN STATION?
WHICH ARE THE LIFTS IN MADONNA DI CAMPIGLIO, WHICH IS THE CLOSEST ONE TO THE HOTEL?
- Spinale (200 mt)
- 5 Laghi (300 mt)
- Pradalago (500 mt)
- Grostè e Campo Carlo Magno (2 km)
Services
WHAT TIME DO I HAVE TO LEAVE THE ROOM AT CHECK-OUT?
DO YOU HAVE AN AFFILIATED SKI SCHOOL?
WHAT METHODS OF PAYMENT DO YOU ACCEPT?
- CREDIT CARD (VISA, AMEX, DINERS, MASTERCARD, BANCOMAT)
- CASH (AMOUNTS LESS THAN € 4.999,99)
IS IT POSSIBLE TO PICK UP THE SKI PASS AT THE HOTEL?
IS THE CAR PARK FREE?
IS ENTRY TO THE WELLNESS CENTRE INCLUDED?
IS THE SKI PASS INCLUDED IN THE RATE?
OFFERS FOR THE PERIOD...?
WHAT SERVICES ARE INCLUDED IN THE RATE?
- RICH assisted buffet BREAKFAST
- FREE ENTRANCE TO OUR SPA EQUIPPED WITH SAUNA, TURKISH BATH, REACTION SHOWERS AND ICE WATERFALL, LARGE JACUZZI WITH CERVICAL BLADE AND EMOTIONAL SHOWER, WATER PARADISE PATH, HERBAL TEA ROOM AND RELAXATION AREAS
- SKY TV IN THE ROOM WITH GOLD CHANNEL PACKAGE
- WI-FI CONNECTION THROUGHOUT THE HOTEL
- EQUIPPED KINDER CLUB AREA WITH ENTERTAINMENT AND POSSIBILITY OF DINNER DEDICATED TO YOUNG GUESTS
- 20% DISCOUNT ON SPORTS EQUIPMENT AT THE DES ALPES TOP SKI RENTAL SHOP (AT THE FOOT OF THE SPINALE CABLE CAR)
- FREE SHUTTLE SERVICE FROM/TO THE HOTEL - LIFTS
- OUTDOOR PARKING
Rooms
COMMON AREAS IN THE HOTEL
DO YOU HAVE CARPETING OR PARQUET IN THE ROOMS?
WHAT SERVICES ARE THERE IN THE ROOMS?
DOES THE ROOM HAVE A BALCONY/BATHTUB/SHOWER?
Restaurant Services
HCB Bar
WHAT IF I HAVE FOOD INTOLERANCES?
Restaurant hours
Services for children
WHAT SERVICES DO YOU PROVIDE FOR CHILDREN (AGE GROUP 4-13)?
DO YOU HAVE AN IN-HOUSE BABYSITTING SERVICE?
I HAVE A NEWBORN CHILD, HOW CAN I ORGANISE MYSELF?
Activities
IF I DON'T SKI, WHAT KIND OF ALTERNATIVE ACTIVITIES CAN I DO?
WHAT ACTIVITIES CAN WE DO IN SUMMER?
Pets
CAN PETS HAVE ACCESS TO THE COMMON AREAS?
DO YOU RESERVE SPECIAL ROOMS FOR THOSE STAYING IN THE COMPANY OF PETS?
ARE PETS ALLOWED?
Our "pet friendly" hotel welcomes small to medium sized pets. For their stay there is a daily supplement of € 10.00 which includes:
- gadget
- ABSORBENT MAT
- bowl
- SPECIAL CLEANING
On request we can organise a dog sitting service.